Privacy Policy

Introduction

RESILIGENT ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services.

We operate in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (GDPR), and the Nigeria Data Protection Regulation (NDPR).

Information We Collect

We may collect the following types of information:

• Personal identification information: Name, email address, phone number, job title, and organisation name when you contact us or engage our services.
• Assessment and diagnostic data: Information collected through our Impact AS Plus™ platform and associated diagnostic tools, subject to separate data processing agreements.
• Technical data: IP address, browser type, device information, and browsing patterns when you visit our website.
• Communication data: Records of correspondence when you contact us.

How We Use Your Information

We use the information we collect to:

• Provide and deliver our advisory, coaching, and diagnostic services
• Respond to enquiries and communicate with you about our services
• Improve our website and service offerings
• Comply with legal and regulatory obligations
• Send relevant updates about our services (with your consent)

Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how you use our website.

We use:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our website.

You can manage your cookie preferences through your browser settings.

Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

• Service providers who assist in delivering our services
• Professional advisers and auditors where required
• Legal authorities when required by law

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise any of these rights, please contact us using the details below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our Impact AS Plus™ platform maintains enterprise-grade security standards.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Assessment and diagnostic data retention periods are specified in our service agreements.

International Data Transfers

As we operate across multiple regions (West Africa, UK, Europe, Middle East), your data may be transferred internationally. We ensure appropriate safeguards are in place for such transfers in compliance with applicable data protection laws.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us: